In the previous installment of our Cisco Small Business Communication System (SBCS) blog article series, we looked at the components that make up a complete SBCS deployment.  In this post we will cover the “heart” of a SBCS installation, the Cisco UC500.  We will highlight the various model features, differences, offer suggestions on selecting the [...]

Cisco has an unsurpassed reputation for quality and support.  As the saying goes, “No one ever gets fired for buying Cisco”, or so one might say to justify the expense of going with the top brand.  Since the acquisition of Linksys, the mingling of product lines and most of all, listening to their customers, Cisco [...]

Several manufacturers had some quite spectacular false starts into the wireless VoIP world, with products that suffered from horrible battery life, firmware bugs and very fragile hardware.  Have things changed?  Which of the current crop of wireless phones and the competing technologies should I choose for my next deployment? Well, wireless IP phones have come [...]