Bring digitally-enhanced audio quality and the comfort of Plantronics headsets to Voice over Internet Protocol (VoIP) softphones with the Plantronics DA60. The DA60 includes a USB-to-headset adapter with digital signal processing (DSP) for crisp, clear sound, and PerSono Pro 2.0 software that provides call center agents and supervisors with unparalleled control of voice and audio quality.
Product Highlights
- DSP technology delivers clear, crisp sound.
- Echo suppression improves VoIP quality.
- Call Clarity™ technology maintains comfortable incoming volume.
- Inline volume and mute controls to quickly mute conversations or adjust volume.
- Plug-and-play USB connectivity for fast, simple setup
- Two-year limited warranty
PerSono Pro Supervisor-Agent Software
- Network-based architecture for ease of installation, ongoing monitoring and upgrades.
- Increased screen security - when agents disengage the Quick Disconnect, PerSono Pro 2.0 can be set to activate agents screen saver/password.
- Frequency response profiles optimized for every Plantronics professional headset, with agent adjustability for comfort and sound quality.
- Agent settings reside on server allowing agents to log in at any station, or multiple agents to share the same workstation.
- Supervisor version lets supervisors enable or disable all agent settings.
- Continuous decibel (dB) monitoring calculates time-weighted average to estimate agent exposure to accumulated loudness levels over time.
- Software updates can be downloaded from Plantronics Web site.
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