As a leading provider with more than 15 years of dedication to VoIP phones and SIP, snom takes a step forward and uses its experience to create a SIP based telephone system (PBX).

snom ONE yellow — Up to 20 extensions, full feature set.

snom ONE is the next step in the evolution of snom products and now offers a complete solution to customers who want all snom features to be supported in one solution.

It is available in 3 versions:

snom ONE blue (unlimited extensions, full feature set, multi tenant up to 5 companies)
snom ONE yellow (up to 20 extensions, full feature set)
snom ONE free (up to 10 extensions, full feature set)

All versions of the PBX include the key features that users have come to expect from a modern communications system: conference rooms, auto attendants, hunt groups and queues are crucial features to only name a few.

In order to maximize the convenience for each user, incoming calls can simultaneously ring any of the snom IP phones as well as connected cell phones, which means an increase in usability for every user. snom ONE also provides a huge range of standard extension features such as hot desking, voicemail to e-mail, call screening and call redirections along with presence and monitoring. In addition snom ONE is also equipped with paging features for use with the snom IP phones family and also the snom PA1 paging device.

Communication via snom ONE is secure. snom ONE supports secure web access through HTTPS, the security of phone calls is achieved by using TLS and SRTP. In addition snom ONE supports operation in environments with multiple IP addresses.

With the snom ONE calls can be made into the public telephone network (PSTN) either by standard PSTN gateways or by SIP trunking providers. snom ONE supports a range of other products, such as fax, as long as they support the SIP protocol.

snom ONE also increases the productivity of each user by supporting CSTA, which allows an easy integration into existing CRM systems. It also supports multiple languages and multiple time zones, which can be set up on system and user levels.

Crucially, all snom phones automatically work via plug and play with the new snom ONE.

snom ONE Product Features

Ideal for system of 4 to 150 extensions
Easy installation, no additional programs required
Available for Windows, Linux and Mac-OS
Address book integration
Caller-ID based agent preference routing
Multiple call redirection events and destinations
User input key handling
Dynamic call routing (e.g. day/night mode)
Web-based agent activity tracking
Web-based call monitoring
MoH mixing with announcements

Advanced Functionality

Auto attendants
Cell phone twinning
Hunt groups
Remote worker support
Conference rooms
Paging
Service flags
Music on hold support
Microsoft Exchange 2007/2010 UM support
Full System Monitoring
Agent groups

Call Recording

System-initiated call recording
User-initiated call recording (record button or star code)

Supported SIP Phones

snom 300, snom 320, snom 360, snom 370
snom 820, snom 821, snom 870
snom MeetingPoint
snom m3, snom m9
snom PA1

Extension Features

Extension specific dial plan, time zone and language support
Multiple extension alias names, ANI assignments
Hot desking
Remote worker support
Park orbit and pickup preference
Call redirection
Picture upload
Emergency call recording
Intercom (2-way) support
Emergency dialing support, EPID support for E911
Call number limitation
Multiple registrations per extension
Call screening
Presence and Monitoring (BLF)

Mailbox Features

Multiple prompts and name recording (from extension or web interface)
Voicemail to email
Moving and copying of messages to extensions and groups
Fast forward and rewind for message playback
Message waiting support (MWI)
PIN-code based log in
Voicemail collection

SIP Trunking

Multiple Trunks per domain
DID-based inbound routing
Registration for ITSP and PSTN gateways
CO-line emulation
Microsoft Exchange Support
Inbound DTMF detection

Provisioning

Template-based provisioning
Provisioning of firmware
Multicast plug and play
TFTP, HTTP and HTTPS support

Security Features

SIP TLS transport layer
SRTP media encryption
HTTPS provisioning
Selectable password policy
Automatic blacklisting after unsuccessful authentication attempts (DoS Defense)

Networking Support

Far-end NAT traversal with mini session border controller
Multiple IP-address routing in SIP
IPv4 and IPv6 support
Multiple SIP ports, multiple HTTP ports, multiple TFTP ports; all ports can be bound to specific IP addresses
QoS definition
Support for DNS A, AAAA, SRV and NAPTR
ENUM support

CRM Integration