Switchvox is Digium's family of Voice Over IP Phone systems for small and medium businesses. Switchvox systems are designed to be easy to use, full of helpful features and cost less than a traditional PBX.
Switchvox IP PBX products deliver the advanced functions typically associated with expensive, proprietary systems, but also provide unique, innovative features that bridge the gap between the business phone system and the power of Web 2.0. Integration with leading CRM applications Salesforce.com and SugarCRM as well as Google Maps is included through Switchvox SMB's Switchboard interface, and customers can easily create custom mashups that leverage other Web applications in seconds, with no programming knowledge required.
In this way, when individuals receive calls, they can have useful information from internal company databases or external Web applications automatically displayed, e.g., a real estate agent sees the properties his caller has expressed interest in, a hiring manager sees the blogs and Facebook page his caller has created and a doctor's receptionist sees insurance information for his caller – all in real time. It is these types of powerful features that drive the expansion of Switchvox's target market, both up-market to larger businesses and down into the smallest organizations, which can truly benefit from this type of efficiency boost.
Switchvox SMB AA60 Inclusions
- Users
- Supports 1 to 30 users (10 user licenses included)
- Up to 12 concurrent calls
- Up to 5 concurrent recorded calls
- Up to 5 simultaneous conference users
- Subscriptions
- Silver Subscription Plan Included
- Redundancy/Failover
- Cold spare failover available separately
- Warranty
- Includes 1 year hardware warranty
- Optional 3 year extended warranty available at time of purchase
Feature Highlights
- Unlimited extensions (subscription required per extension, 10 included)
- Voicemail
- Find me, follow me
- Unlimited custom greetings and menus
- Least cost routing
- Unlimited call groups/queues
- Custom music on hold
- Call logging, reporting & graphs
- Unified messaging (voicemail to email)
- Blind & assisted transfer
- Unlimited remote extensions
- Easy backup and restore
- VoIP & regular phone line compatible
- Call monitoring & recording
- Directed pickup
- Outlook and Firefox integration
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